Privacy Policy

How Supproxy handles account, payment, and proxy service data.

This policy explains what we collect when you browse the site, create an account, request traffic top-ups, and use proxy credentials through the Supproxy dashboard.

Last updated: June 5, 2026Applies to Supproxy website and dashboard

Note: This page is written for product clarity and should be reviewed by legal counsel before production use. The FTC advises businesses to be clear about privacy promises and honor what they tell users.

Information we collect

We collect the information needed to operate accounts, traffic packages, and gateway access:

  • Account details such as name, email address, password credentials, and authentication tokens.
  • Top-up request details such as traffic amount, proof reference, transaction status, and related support notes.
  • Proxy account details such as generated login, gateway password, traffic balance, package type, and configuration preferences.
  • Usage and security data such as IP address, browser type, device data, request timing, API errors, and abuse-prevention logs.
  • Location filter selections such as country, state, city, ZIP code, ASN, protocol, and session settings.

How we use information

We use information to provide the service, protect the platform, and support user requests. That includes account sign-in, traffic provisioning, balance display, proxy credential delivery, payment review, fraud prevention, abuse investigation, customer support, service monitoring, and product improvement.

How information is shared

We do not sell personal information. We may share information with infrastructure, hosting, authentication, analytics, payment review, proxy gateway, and support providers when they need it to operate Supproxy. We may also disclose information if required by law, to enforce our Terms of Service, to investigate abuse, or to protect users and the service.

Retention and security

We keep information for as long as needed to provide the dashboard, maintain account history, resolve disputes, detect abuse, comply with law, and operate security controls. We use technical and organizational safeguards appropriate for a proxy traffic service, but no internet service can guarantee complete security.

Your choices

You can sign in to review account and transaction information available in the dashboard. You may request account updates, deletion, or support through your usual Supproxy operator channel. Some records may be retained where required for security, fraud prevention, legal compliance, or transaction history.

Children

Supproxy is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child provided information to Supproxy, contact the operator channel used for your account so the issue can be reviewed.

Policy updates

We may update this Privacy Policy as the product, providers, laws, or operational practices change. The latest version will be posted on this page with the updated date.